Get in Touch With Us
Got a question about something you've read on this site, spotted an error, or want to flag a concern about one of the casinos we cover? This page explains how to reach our editorial team and what happens once you do.
How to Reach Our Team
Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your enquiry to [email protected]
If you can tell us straight away what your message is about — a factual correction, a general question, a comment on an offer — we can route it to the right person and get back to you faster.
What You Can Get in Touch About
- Questions about our reviews — If anything about how we assess casinos not on GamStop, wagering requirements, payment methods or bonus terms is unclear, ask us directly.
- Corrections — Terms, licensing details and offer conditions at casinos not on GamStop change often. If you spot something on this site that looks out of date or inaccurate, we want to know so we can check and update it.
- Feedback on our coverage — If there's a topic related to non GamStop casinos, UK casinos, slots, or sports betting sites that you think we should cover in more depth, let us know.
- Casino or partnership enquiries — If you represent a gambling brand and would like to discuss coverage, please introduce yourself and explain what you're proposing.
- Responsible gambling concerns — If you or someone you know is finding gambling difficult to control, please say so in your message. We will point you towards independent support such as GamCare, rather than trying to handle this ourselves.
What Happens After You Send a Message
A real member of our editorial team reads and responds to every message. We don't rely on automated replies as a substitute for an actual answer. Our usual response window is two working days, though this can stretch slightly during busier periods — we'll still follow up.
Where your message relates to factual content on the site, such as details about wagering requirements, payment availability, or how a welcome bonus works, we'll review it against our current research before replying.
Before You Contact Us About a Specific Casino
If your question concerns a particular offer, withdrawal issue or bonus term at one of the casinos we list, it helps to include as much detail as you can: the casino name, the offer in question, and what happened. We can then check this against the terms we hold on file and give you a clearer answer.
For a general overview of how the leading non GamStop casinos compare on bonuses, payments and games, our Best Non GamStop Casinos guide is a good starting point before you get in touch with a specific question.
A Note on What We Can and Can't Help With
We are an independent research and review site. We can answer questions about our content, correct factual errors, and explain how our comparisons work. We cannot resolve account-specific disputes with a casino, process withdrawals, or act as a mediator on your behalf — those matters need to go through the casino's own customer support and, where applicable, its licensing body.
If you are struggling to manage your gambling, GamCare and the National Gambling Helpline offer free, confidential support, and self-exclusion tools including GAMSTOP remain available regardless of which casinos you use.
Thank You for Reading
Keeping this site accurate and useful depends partly on readers telling us when something needs a second look. Whether you're writing with a correction, a question, or simply feedback on what you'd like to see covered next, we're glad to hear from you.